This process allows Zapper to understand companies' payroll policies in order to implement the project successfully. It consists of interviews conducted with key personnel in the HR and Finance Department to understand more about the following:

Payroll policies Processes workflow Data preparation for payroll processing Reports generated for distribution and filing Time and processing cycle requirements

Documenting companies' monthly payroll process procedures. This process documents the procedures of your monthly payroll processes after Zapper completes the first stage. The document will round up the following procedures and responsibilities:

Manage payroll policies Stipulated monthly cut-off date Define how transactions will be forwarded to Zapper for payroll processing for payroll processing Generation of reports for distribution and filing When are the payslips updated Allocation of bank to be used for crediting employees' salaries Delegated person responsible for sending the bank diskette to the bank Designate formal communication channel between the company and Zapper Measures to safeguard the payroll date

Upon understanding and documenting the companies' payroll processes, Zapper recommends industry best practices to streamline your processes to increase productivity and efficiency. Our recommendations include:

System customisations Re-engineering processes Introducing automation

In this process, both parties design input forms, which will be forwarded to Zapper for payroll processing. The input form may take on many variations to accommodate different situations, for example:

New Employees Resignations, including date resigned and any allowances or deductions to be processed Promotions, including date promoted, new salary & effective date and any new allowances to be paid Transfer, including new department & effective date and any new allowances to be paid Allowances / Deductions to be processed Overtime hours

Preparing annual payroll schedule - Zapper will prepare a schedule for the year, ending 31 December, with exact dates for the submission and/or approval of:

Payroll transactions to Zapper Payroll reports to the company Payroll reports and payment for outsourcing services and salaries Salary crediting to bank Online payslip to be made available to employees CPF submission to the CPF Board (for Singapore)